At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair.
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.
Explore the lifestyle of a rock n' roll star, with all the very best at your fingertips. Escape to the legendary beaches and azure waters of Bahia de Banderas in the heart of Riviera Nayarit, Mexico. Hard Rock Hotel Vallarta is a luxury, all-inclusive resort 20 minutes from the excitement of Puerto Vallarta that indulges your senses.
Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all.
Condé Nast Traveler’s Readers’ Choice Awards
Condé Nast Traveler has announced the results of its 31st annual Readers’ Choice Awards and we are thrilled to announce that UNICO 20˚87˚ Hotel Riviera Maya, Eden...
Condé Nast Traveler's Readers' Choice Awards
Be part of this vacation program and join the 40,000+ families who have trusted us! Once in a lifetime experience awaits you… Enjoy...
Travvy Awards 2018
We are thrilled to share that Hard Rock Hotel Riviera Maya, Hard Rock Hotel & Casino Punta Cana and UNICO 20°87° Hotel Riviera Maya...
Travelers’ Choice Awards 2018
We are very happy to announce that Hard Rock Hotel Cancun, Hard Rock Hotel Vallarta and Hard Rock Hotel Riviera Maya (Heaven), have been...
Travelers' Choice Awards 2018
usa / canada
It is of much importance to us to maintain your personal information private and confidential.
The following Notice (the “Notice”) clearly describes how and for what purposes we intend to manage the personal information (the “Personal Information”) that you provide us (the “Management”). The management of your information is in accordance with the Protection of Personal Information in the Possession of Individuals Act (the “Law”), its Regulation (the “Regulation”), and the Guidelines of the Privacy Notice (the “Guidelines”).
The capitalized terms in the following Notice should be understood as references to the definitions included in the Law, the Regulations, the Guidelines or the ones established in the following Notice.
I. RESPONSIBLE PARTY
The entity responsible for the management of your Personal Information is Leading Destinations with the following address: Boulevard Kukulcan, Kilómetro 14.5, Zona Hotelera, Código Postal 77500, en Cancún, Benito Juárez, Quintana Roo, Estados Unidos Mexicanos.
II. COLLECTED INFORMATION
We obtain your Personal Information when it is given personally, by phone, by electronic means, and through other sources allowed by the Law. The Information that we obtain is: first and last name, personal address, personal phone number, personal E-mail, copy of your official identification, the Public Identification Number (CURP), Taxpayer Identification Number, bank account number, nationality, credit or debit card number, and any other information obtained during the sale of memberships to Leading Destinations. We do not gather information that could result in discrimination, such as race or ethnicity, health status, genetic information, religious, philosophical and moral beliefs, union membership, political affiliation, or sexual orientation (“Sensitive Personal Information”).
The obtained Personal Information shall be used for the following purposes (the “Purposes”): A. Provide your Personal Information to Leading Destinations. in order to be eligible for exclusive offers and promotions. B. Send exclusive promotions for the partners of Leading Destinations; C. Identify you as a client and provide you with the necessary services; D. Evaluate and improve the way in which we give our services; E. Promote Leading Destinations; F. Similar, related, or consistent with the previously stated purposes in accordance with the Law. You shall have a period of five (5) days to express your opposition to the Management of your Personal Information for purposes considered not necessary or that did not result in the legal relationship with Leading Destinations.
IV. INFORMATION TRANSFER
Your Personal Information may be subject to be transferred with your prior consent to national or international affiliated companies dedicated to the rendering of promotional services in vacation club memberships, in order to be eligible for special offers. Notwithstanding and foregoing, we are allowed to transfer your Personal Information, without your consent, in accordance with the Law, its Regulation, and its Guidelines.
V. INFORMATION PROTECTION
We guarantee the protection of your Personal Information. It should also be noted that it is protected through administrative, technical and physical security means in order to prevent the loss, alteration, destruction, use, access or improper disclosure.
VI. ARCO RIGHTS
You have the right to request the access to, rectify, cancel and oppose the management of your Personal Information (the “ARCO Rights”). Furthermore, you have the right to request the revocation of your given consent, as well as limit the use of your Personal Information. In order to exercise your rights, we ask that you send an e-mail to email@example.com so we can send you the appropriate request form, which you should complete and submit through the same electronic means from which you received it. You may also go through this procedure personally in our offices. For security purposes and in compliance with the Law, it is mandatory that all request forms be accompanied by the information necessary for us to identify the applicant, and if applicable his or her legal representative. As a result, your request form should be accompanied with the following documents: A. Request form fully completed and signed; B. Copy of the holder’s identification; C. In the case of legal representation, simple copy of the Public Grant that establishes his or her Power-of-Attorney, as well as a simple copy of his or her identification; D. Address, phone number, and e-mail; E. Whether or not the holder accepts to be notified via e-mail; F. Clear and precise description of the Information related to the exercise of your ARCO rights; G. If applicable, indicate which specific piece of information should be corrected and how it should be correctly read. H. If applicable, expressly state to revoke the consent to the management of your Personal Information; I. Any other piece of information that will allow us to properly identify your Personal Information. Allow us to inform you that we keep a record of all the submitted requests. Furthermore, in case the request form should be found incomplete, we have the right to request the missing information from you. The applicant guarantees that the given Personal Information is exact, complete and authentic. As a result, the applicant is responsible for any damage and/or harm caused by falsified information or identity impersonation. Your request shall be processed in accordance with the manner and time established in the Law and its Regulation. We commit ourselves to give a response no later than 20 (twenty) business days after we have received your request form. The waiting period could be extended by another 20 (twenty) business days if and when it is justified and the holder is notified. Upon request of access to your Personal Information, it shall be given digitally. Upon request of expressly requesting it, your Information will be sent in the form of copies to your indicated address.
You have the right to revoke your consent to the management of your Personal Information. The procedure, requirements, and contact information needed for you to revoke your consent shall be the same as the procedure needed to exercise your ARCO Rights established above. If you have not expressed disapproval of the terms mentioned in the present Notice, it shall be understood as given consent to the management of your Information.
VIII. NOTICE UPDATE
From time to time and in compliance with the Law, Leading Destinations may modify or update this Notice. In which case, you may check any updates through our website, www.leading-destinations.com
IX. DIGITAL MEANS
We inform you that we do not collect Personal Information through our website Users may receive one or more emails with offers, products or services per day related with Leading Destinations. Users may cancel their Email news subscription at any time, partially o definitely, clicking on “cancel subscription” link located at the bottom of every Email sent by Leading Destinations.
X. CONTACTING US
In case of any questions or concerns about the Notice, the management of your Personal Information or your rights, please feel free to contact our Manager of the Protection of Personal Information firstname.lastname@example.org Telephone: 52-998-800-3948
This Privacy Notice is prepared according to the Protection of Personal Information in the Possession of Individuals Law and its Regulation.
1. This vacation certificate is valid for 5 days and 4 nights of hotel accommodations in a Jacuzzi Deluxe room at any of Hard Rock Hotel All Inclusive Collection located in Cancun, Vallarta, Riviera Maya or Punta Cana. This has a retail value of $2,800 USD This certificate includes ****$500 USD Resort Credit. The Certificate is only valid for travel within the next 24 months from date of purchase. To validate this promotion you must activate your certificate within 30 days from the date of purchase in accordance to the receipt signed by the bearer of certificate 2. This travel certificate is valid for 2 adults, one of which must be 28 years old. If traveling with maximum 2 children 12 years old or under, staying In the same room one child is complementary. Second child will be staying with a special rate. Adults must present a valid driver´s license or official ID and a major credit card for identification at time of check-in, if married must travel with spouse / partner. Taxes in the amount stipulated on receipt signed by the certificate bearer must be paid within 60 days of purchase. 3. This vacation certificate is not valid for group travel. A group is considered to be three or more hotel rooms. Travel certificates cannot be used for back to back travel or in conjunction with any other vacation certificate, promotion or offer. Certificates purchased for immediate family must all be used together, same destination and vacation period. THIS IS A ONE TIME PROMOTION ONLY. 4. During your stay you will be invited to enjoy a personalized presentation at the newest Resort in promotion at the time of travel at your destination in which you will be able to familiarize yourself with all the amenities available during your vacation and all the options existing to take advantage of the vacation experience plans. Please note that there is no obligation, this is only an option with incentives. 5. All reservations are subject to availability and may be requested by telephone at USA / Canada: 1-888-987-7899 and 1-866-465-9838, Mexico: 01-800-439- 6727, Brazil: 0-800-892-1449,Colombia: 01-800-710-1956, Venezuela: 0-800- 100-9229 and Rest of the World +52 998 800 3948 6. Requests for additional nights or any other modifications to this certificate are subject to availability and additional charges. Rates may vary during peak seasons *. Modifications and extensions made through reservation center. 7. This vacation certificate does not include airline tickets or any other kind of transportation or expense associated with it. Ground transportation included from closest airport to hotel only in Mexico. This certificate does not cover additional services such as phone calls; taxes, activities and/or any other personal expense or purchase, this special offer may not be used in combination with other discounts, and is only valid one certificate per visit. 8. This certificate is 100% transferable to third parties, for a fee of $50 USD; however, persons to whom the certificate is transferred must be 33 years of age and meet the requirements outlined in these terms and conditions. 9. These terms and conditions are final and cannot be changed or altered by any statement, merchant or representation by any individual. Any alteration or unauthorized copy of this vacation certificate will void this offer. 10. To receive your hotel confirmation, this certificate has to be fully payed through reservation center. Paying all-inclusive balance within 3 months from date of purchase and receive additional ****$1,000 USD Resort Credits. Paying balance within 6 months from the date of purchase receive ONLY additional ****$ 500 USD Resort Credits. 11. Administration fees on the aforementioned term, as well as the Activation, Taxes and Balance Due of All Inclusive fees are disclosed on receipt signed by bearer of certificate. Administration fees are not refundable. 12. This certificate is being issued by Leading Destinations and administered by Hoteles Club Tulum S.A. de C.V. Holbox Avenue, Mz 1, Lote 22, Planta Baja, Local 12, SM 13, Z.C. 77504 Cancún, Q. Roo, Mexico. Phones +52 998-800-3940 y +52 998-840-6108 13. Leading Destinations is assumes full responsibility for fulfillment of this certificate once is paid in full and offers made on said certificate through Hoteles Club Tulum S.A. de C.V. * check peak season at your preferred destination. ** all monetary amounts above and throughout receipt and certificate are in US dollars. *** This Vacation Certificate is not valid during: • Vallarta and Riviera Maya: Holy Week and 23rd of December through the 6th of January. • Cancun: Holy Week, Easter week, 23rd of December through the 6th of January and Summer Break from July 1st through August 15th. • Punta Cana: Holy Week, 23rd of December through the 6th of January and Summer Break from July 1st through August 15th. **** Must pay 20% service charge of Resort Credits used. *****This promotion is not available for members of Palace Premier or Legendary Preferred Destinations. 14. Leading Destinations reserves the right to terminate this certificate for the following reasons: • Futile Acts: Impossibility of providing the service because of nature or third party product. • Falsification: Willful false statements made by client during the acquisition of the certificate or booking process. • Failure to pay as stipulated. If the customer does not comply with the payment terms of the certificate Leading Destinations may terminate the service agreement. • Age Requirement: When the certificate has been acquired by client who does not meet the minimum age requirement that has been established in terms and conditions Leading may terminate agreement.
1. This certificate (one per membership) is exclusively for Palace Premier members, Vacation Club and Timeshare owners. Certificate valid for 8 days and 7 nights of hotel in a Jacuzzi Deluxe room all-inclusive with ****$800 USD Resort Credit. Authorized for travel within 24 months from date of purchase. In order to validate this promotion you must activate your certificate within 30 days from the date of purchase. 2. This certificate is for 2 adults, if married must travel with spouse / partner. 3. This certificate is not transferable to third parties. 4. This certificate is for use exclusively at the Hard Rock Hotels All Inclusive Collection operated by RCD Resorts: Hard Rock Hotel Cancun, Hard Rock Hotel Vallarta, , Hard Rock Hotel Riviera Maya, Hard Rock Hotel & Casino Punta Cana. 5. All reservations are subject to availability and may be requested by telephone USA / Canadá: 1-888-987-7899 y 1-866-465-9838, México: 01-800-439-6727, Brazil: 0-800-892-1449, Colombia: 01-800-710-1956, Venezuela: 0-800-100- 9229 and Rest of the Wolrd +52 998 800 3948. 6. Requests for additional nights or any other modifications to this certificate are subject to availability and additional charges. Rates may vary depending the season*. Modifications and extensions are to be made through reservation center. 7. This vacation certificate DOES NOT include: transfers airport-hotel-airport, airline tickets or any other kind of transportation or expense. 8. Administration fees on the aforementioned term, activation, as well as the Balance Due of All Inclusive fees are disclosed on receipt signed by bearer of this certificate. Administration fees are not refundable. 9. To receive your hotel confirmation, this certificate has to be fully payed through reservation center. Liquidate Balance due within 3 months from date of purchase and receive additional ****$1,000 USD Resort Credits. If balance paid after this period the certificate includes ONLY $800 USD Resort Credits. 10. These terms and conditions are final and cannot be changed or altered by any statement, merchant or representation by any individual. Any alteration or unauthorized copy of this vacation certificate will void this offer. 11. Travel certificates cannot be used in conjunction with any other vacation certificate, promotion or membership. This vacation certificate is not valid for group travel. A group is considered to be three or more hotel rooms. This certificate promotion can be used only one time, individual or family. ONE TIME PROMOTION ONLY. 12. This certificate is being issued by Leading Destinations and administered by Hoteles Club Tulum S.A. de C.V. Holbox Avenue, Mz 1, Lote 22, Planta Baja, Local 12, SM 13, Z.C. 77504 Cancún, Q. Roo, Mexico. Phones +52 998-800-3940 y +52 998-840-6108 13. Leading Destinations is fully responsible for fulfillment of this certificate once is paid in full and offers made on said certificate through Hoteles Club Tulum S.A. de C.V. * Check availability for the season you require depending on resort destination. ** All monetary amounts above and throughout this certificate and its receipt are in US dollars. *** This certificate only applies during this travel window: • From January 04 to 31, from Easter Week to May 31 and from August 16 to December 23 ****Restrictions apply; must pay 20% service charge of Resort Credits used. 14. Leading Destinations reserves the right to terminate this certificate for the following reasons: • Futile Acts: Impossibility of providing the service because of nature or third party product. • Falsification: Willful false statements made by client during the acquisition of the certificate or booking process. • Failure to pay as stipulated: If the customer does not comply with the terms of the certificates. Leading Destinations may terminate the service agreement. • Age Requirement: When the certificate has been acquired by client who does not meet the minimum age requirement that has been established in terms and conditions Leading may terminate agreement.